Privacy Policy

Last Updated: December 7, 2025

This Privacy Policy describes how LoopLab ("we", "us", or "our") collects, uses, and shares information when you use the mobile application Emoji Video AI (the "App") and any related services (collectively, the "Services").

By using Emoji Video AI, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

1. Information We Collect

1.1 Information You Provide

• Account & Profile Information (if applicable): If you create an account or profile, we may collect your email address, username, and other details you provide.
• Support Requests: When you contact us (for example, via email), we may collect your name, email address, and the content of your message.
• In-App Purchases: When you purchase credits, subscriptions, or remove-ads products, payment is processed by third-party platforms such as Apple App Store, Google Play Store, and/or in-app purchase infrastructure (e.g., RevenueCat). We do not receive or store your full payment card details.

1.2 Information Collected Automatically

• Device Information: We may collect information about the device you use to access the App, such as device model, operating system, language, time zone and mobile network information.
• Usage Information: We may collect information about how you interact with the App, such as the screens you view, features you use, emojis you select, video styles you choose, and the time and duration of your usage.
• Log Data: When you use the App, our servers or service providers may automatically record certain information, such as IP address, device identifiers, app version, and crash logs.

1.3 Cookies and Similar Technologies

If we provide a website or web dashboard, we may use cookies and similar technologies to operate and improve the Services. You can usually control cookies through your browser settings.

2. How We Use Your Information

We use the collected information for purposes including:

• To provide, operate, and maintain Emoji Video AI and its features.
• To generate AI-powered videos based on your chosen emojis, prompts, and styles.
• To manage your credits, subscriptions, and in-app purchases.
• To display and measure advertising, including rewarded ads and banner ads.
• To send notifications (if you allow notifications) when your video is generated or when important updates are available.
• To monitor and analyze usage and trends to improve the App and user experience.
• To detect, prevent, and address technical issues, fraud, and abuse.
• To respond to your comments, questions, and support requests.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

3.1 Service Providers

We may share information with third-party service providers that help us operate the App, such as:

• Cloud hosting and storage providers.
• Analytics and crash reporting providers (e.g., Firebase, analytics platforms).
• Payment and subscription infrastructure (e.g., Apple, Google, RevenueCat).
• Advertising providers (e.g., AdMob or similar ad networks) for banner and rewarded ads.
• AI video generation or media processing providers.

These providers are only allowed to use your information to provide services to us and are required to protect it.

3.2 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of LoopLab, our users, or others.

3.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will take reasonable steps to notify you of such a change where required by law.

4. Advertising and Analytics

We may work with ad networks and analytics providers that use identifiers, cookies, or similar technologies to deliver personalized or non-personalized ads, measure ad performance, and analyze usage of the App.

Depending on your region, you may be asked for consent to show personalized ads or to use your data for analytics. You can typically change your ad preferences in your device settings or within the App (if a consent dialog is provided).

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will take reasonable steps to delete, anonymize, or aggregate it.

6. International Data Transfers

Your information may be processed and stored in countries other than the one you reside in. These countries may have data protection laws different from those in your country.

Where required by law, we take appropriate safeguards to protect your information when it is transferred internationally (for example, using standard contractual clauses or other approved mechanisms).

7. Children's Privacy

Emoji Video AI is not intended for children under the age of 13 (or the minimum age of digital consent in your country, if higher). We do not knowingly collect personal information from children under that age.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information where required by law.

8. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links and Services

The App may contain links to third-party websites, services, or content that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. In some cases, we may also provide additional notice (such as in-app notifications).

Your continued use of Emoji Video AI after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

LoopLab
Email: [email protected]