If you need help with the Cutlist Optimizer app, experienced a technical issue, or want to share feedback, you can contact us using the details below. We typically respond within 2–3 business days.
Cutlist Pro is an auto-renewable subscription. You can view, change, or cancel it at any time from your device's store account:
iPhone / iPad: Settings → tap your name → Subscriptions → Cutlist Pro.
Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Cutlist Pro.
Cancelling stops future renewals; your Pro features remain active until the end of the current billing period.
My exports ran out. The free version includes a limited number of PDF exports. You can earn more by watching a rewarded ad, or unlock unlimited exports with Cutlist Pro.
I subscribed but still see the free limits. Open the paywall and tap Restore Purchases, then make sure you are signed in to the same Apple or Google account used for the purchase.
Will my projects sync across devices? Projects are saved on your device and backed up under an anonymous identifier. Account-based sign-in for moving data between devices is planned for a future update.